Privacy Policy
City Electrical Group Pty Ltd (“City Electrical Group,” “we,” “us,” “our”) understands the importance of protecting your privacy and are committed to complying with the Privacy Act 1988 (Cth), including the Australian Privacy Principles (APPs), and applicable state laws such as the Privacy and Personal Information Protection Act 1998 (NSW).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website, located at www.cityelectricalgroup.com.au, and our related services (collectively, the “Services”).
By using our Services, you acknowledge you have read and understood this Privacy Policy.
Information We Collect
We may collect the following types of personal information:
- Contact and identification data: Such as your name, address, email address, phone number, and company name.
- Transactional data: Such as details about services you have purchased from us.
- Technical data: Such as internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
How We Use Your Information
We use the information we collect for the following purposes:
- To provide, maintain, and improve our Services: We may use your personal information to provide you with the Services, fulfil your requests, or complete a transaction.
- To communicate with you: We may use your information to respond to your queries, to provide you with information about our Services, to notify you about changes to our Services, or to send you marketing communications.
- For compliance and protection: To comply with legal obligations, to protect the rights and interests of City Electrical Group, our users, and others, including to enforce our terms and conditions.
Disclosure of Your Information
We do not sell or rent your personal information to third parties. However, we may share your personal information in the following situations:
- With service providers: We may share your personal information with third-party service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, order fulfilment, information technology and related infrastructure provision, customer service, email delivery, and auditing.
- For legal reasons: We may disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of City Electrical Group, prevent or investigate possible wrongdoing in connection with the Services, protect the personal safety of users of the Services or the public, or protect against legal liability.
Security
We implement a variety of security measures to maintain the safety of your personal information. We use encryption technology where appropriate, and we restrict access to your personal data to those employees, agents, contractors and other third parties who have a business need to know.
Retention of Data
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy.
Your Rights
Under certain circumstances, you have the following data protection rights:
- Access: You have the right to request access to your personal data.
- Correction: You have the right to ask us to correct personal data that we hold about you which is incorrect or incomplete.
- Erasure: You have the right to ask us to delete or remove your personal data where there is no good reason for us to continue processing it.
- Objection: You have the right to object to our processing of your personal data where we are relying on a legitimate interest and there is
Enquiries and complaints
Should you have any inquiries or reservations pertaining to your privacy and information collection with City Electrical Group’s operations, we encourage you to communicate with us directly.
It is important to be aware that to comprehensively address any privacy issues that may arise, we may need to disclose your information to our affiliated third-party legal team. This step is necessary to ensure an effective and professional resolution.
City Electrical Group
41/112 McEvoy St,
Alexandria, NSW 2015
Email: info@cityelectricalgroup.com.au
